Many of us have access to different web applications and sites, so we can say that some have the same experiences. UX is very important, especially when you’d like to visit a page for various products and services. That’s why developers are open and welcome complaints to satisfy their users.
For example, you purchased a few items online and didn’t receive the right product. Of course, you’d like to reach customer services so that you can exchange your item. However, the loading speed for various live chat pages is very slow, and leaving will take you to another queue.
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